Terms & Conditions
Welcome to BrandCraft
These Terms & Conditions outline the rules and regulations for using BrandCraft services and website. By accessing our website or using our services, you agree to comply with these terms.
If you do not agree with any part of these Terms & Conditions, please do not use our website or services.
1. About BrandCraft
BrandCraft is a digital agency providing services including:
- Website Development
- Digital Marketing
- Graphic Design
- AI Automation Solutions
Our services are designed to help businesses improve their online presence, branding, and business growth.
2. Services
BrandCraft provides professional digital services based on client requirements and project agreements. Service timelines, pricing, and deliverables may vary depending on the project scope.
We reserve the right to refuse or cancel any project that violates laws, regulations, or ethical standards.
3. Payments & Billing
- Clients must complete payments according to the agreed project terms.
- Advance payments may be required before starting a project.
- Final files, website access, or deliverables may be provided after full payment is completed.
- Delayed payments may affect project timelines and support services.
All payments are non-refundable once project work has started unless otherwise agreed in writing.
4. Client Responsibilities
Clients are responsible for:
- Providing accurate project information
- Delivering content, images, and materials on time
- Reviewing and approving project work promptly
- Maintaining communication during the project process
Delays in client response may affect delivery schedules.
5. Revisions & Modifications
BrandCraft offers revisions based on the agreed project package. Additional revisions or major changes outside the original project scope may require extra charges.
6. Intellectual Property
After full payment is completed, the client owns the final approved project files unless otherwise stated.
BrandCraft reserves the right to display completed projects in our portfolio, marketing materials, and promotional content unless a confidentiality agreement exists.
7. Website & Digital Marketing Results
While we follow professional strategies and industry best practices, BrandCraft does not guarantee:
- Specific Google rankings
- Exact sales results
- Guaranteed traffic numbers
- Social media growth guarantees
Marketing and SEO performance may vary depending on competition, market conditions, and business factors.
8. AI Automation Services
Our AI automation services for websites, Messenger, WhatsApp, and Telegram are designed to improve business efficiency and customer communication.
Clients are responsible for ensuring their use of automation tools complies with platform policies and local laws.
9. Limitation of Liability
BrandCraft is not responsible for:
- Business losses or missed profits
- Third-party software issues
- Hosting/server downtime
- Security breaches caused by external platforms
- Data loss caused by unauthorized access or third-party systems
Clients are encouraged to maintain backups and secure hosting environments.
10. Privacy & Confidentiality
We respect client privacy and protect confidential information. Personal or business data shared with BrandCraft will not be sold or shared with unauthorized third parties.
11. Third-Party Services
Some projects may involve third-party platforms or tools including:
- WordPress
- Shopify
- Telegram
BrandCraft is not responsible for policy changes, account restrictions, or service interruptions caused by third-party platforms.
12. Project Cancellation
Either party may cancel a project with written notice. Work completed before cancellation may still require payment based on completed milestones and project progress.
13. Changes to Terms
BrandCraft may update these Terms & Conditions at any time without prior notice. Updated terms will be published on this page.
14. Contact Information
If you have any questions regarding these Terms & Conditions, please contact BrandCraft through our website or official communication channels.